Privacy Policy

Veteran Basement Waterproofing

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You respond to Our advertisements or use Our Service. It also explains Your privacy rights and how the law protects You. We use Your Personal Data to contact and support You and to provide and improve the Service. By using the Service, You acknowledge the practices described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words whose initial letters are capitalized have meanings defined under the following conditions. These definitions have the same meaning whether they appear in the singular or plural.

Definitions

For purposes of this Privacy Policy:

Company means Veteran Basement Waterproofing, also referred to as “the Company,” “We,” “Us,” or “Our.”

Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service means the Company’s advertisements, website, applications, communications, and related services.

Service Provider means any natural or legal person who processes data on behalf of the Company, including companies or individuals engaged to facilitate or provide the Service, perform Service-related functions, deliver communications, or help analyze how the Service is used.

Usage Data means data collected automatically, either generated by use of the Service or from the Service infrastructure itself, such as the duration of a page visit.

You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual accesses or uses the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide personally identifiable information that can be used to contact or identify You. This information may include:
  • First and last name
  • Email address
  • Phone number
  • Location details, such as Your address, city, state, or country
  • Personal preferences, service requirements, comments, or other information You choose to provide
  • SMS opt-in and opt-out records, consent information, and messaging interactions

Use of Your Personal Data

The Company may use Personal Data for the following purposes:
  • To provide and maintain Our Service: including monitoring use of the Service.
  • To manage Your account: including Your registration as a user and access to Service functionality.
  • For the performance of a contract: including the development, compliance, and performance of a purchase or service contract with You.
  • To contact You: by email, telephone call, SMS, or other electronic communication regarding Your inquiry, estimate, appointment, project, requested services, account, customer support, or other service-related matters.
  • To provide news and offers: where permitted and where You have not opted out, to provide information about goods, services, or events similar to those You purchased or asked about.
  • To manage Your requests: to attend to and manage requests You submit to Us.
  • For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of Our assets, subject to the mobile-information restrictions stated in this Policy.
  • For internal business purposes: such as data analysis, identifying usage trends, measuring the effectiveness of campaigns, protecting the Service, and improving Our services, marketing, and customer experience.

How We May Share Personal Data

We may share Personal Data in the following limited situations:
  • With Service Providers: We may share information with Service Providers that help Us operate, maintain, analyze, support, or communicate through the Service. Service Providers may use the information only to perform services for Us and must protect it appropriately.
  • For business transfers: We may share or transfer information in connection with, or during negotiations concerning, a merger, sale of Company assets, financing, or acquisition of all or part of Our business.
  • With Your consent: We may disclose information for another purpose when You direct or authorize Us to do so.
  • For legal reasons: We may disclose information when required by law or when reasonably necessary to protect legal rights, safety, or the integrity of the Service.

SMS Messaging and Mobile Information

Veteran Basement Waterproofing may collect Your mobile phone number, SMS consent, and messaging information when You request information, request an estimate, schedule an appointment, communicate about a project, or otherwise opt in to receive text messages from Us.

We may use SMS to send messages concerning Your inquiry, estimates, appointments, scheduling, service and project updates, customer support, follow-up communications, and other messages related to the services You requested. If You separately consent to promotional messages, We may also send marketing or promotional texts consistent with that consent.

Mobile Information Sharing Restriction. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, released, transferred, or shared with any third parties or affiliates for marketing or promotional purposes.

We may share mobile information with Service Providers solely as necessary to operate Our messaging program and deliver messages on Our behalf, such as messaging platform providers and telecommunications carriers. Those providers may use the information only to provide messaging services to Us and may not use it for their own marketing or promotional purposes. All information-sharing categories described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent. If another provision of this Privacy Policy appears to permit broader disclosure, this SMS-specific restriction controls with respect to mobile information and SMS consent, except where disclosure is required by law. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to a text message from Us. After You send STOP, We may send one final message confirming Your opt-out. Reply HELP for assistance or contact Us at joeveteranbwp@gmail.com. Consent to receive marketing text messages is not a condition of purchasing goods or services.

Retention of Your Personal Data

The Company will retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy. We may retain and use Personal Data as necessary to comply with legal obligations, demonstrate consent or opt-out compliance, resolve disputes, and enforce agreements and policies. The Company may retain Usage Data for internal analysis, security, or Service-improvement purposes. When information is no longer reasonably necessary, We may delete or anonymize it, subject to applicable legal and operational requirements.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and in other places where parties involved in processing are located. Accordingly, information may be transferred to and maintained on computers located outside Your state, province, country, or other governmental jurisdiction, where data-protection laws may differ from those in Your jurisdiction.

Your submission of information after receiving this Privacy Policy represents Your acknowledgment of that processing and transfer. The Company will take commercially reasonable steps to ensure that Personal Data is treated securely and in accordance with this Privacy Policy.

Any transfer described in this section remains subject to the restrictions in the SMS Messaging and Mobile Information section. Mobile information and text messaging opt-in data and consent will not be transferred to third parties or affiliates for marketing or promotional purposes.

Disclosure of Your Personal Data

Law Enforcement

Under certain circumstances, the Company may be required to disclose Personal Data by law or in response to a valid request from a public authority, such as a court or government agency.

Other Legal Requirements

The Company may disclose Personal Data in the good-faith belief that the disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing connected with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. However, no method of transmission over the Internet or method of electronic storage is completely secure. While We strive to use commercially reasonable measures to protect Personal Data, We cannot guarantee absolute security.

Your Choices

You may ask Us to update or correct certain Personal Data by contacting Us. You may also opt out of marketing communications by following the unsubscribe instructions in the communication. To stop text messages, reply STOP to the number from which You received the message. Reply HELP for assistance.

Links to Other Websites

Our Service may contain links to websites not operated by Us. If You select a third-party link, You will be directed to that third party’s website. We encourage You to review the privacy policy of every website You visit.

We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this page and update the “Last updated” date. Changes become effective when posted unless otherwise stated. You should review this Privacy Policy periodically for changes.

Contact Us

If You have questions about this Privacy Policy, Our data practices, or the SMS messaging program, contact Us at joeveteranbwp@gmail.com.

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